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Re: Problem when connecting to a system (logon to system failed)

HI,  the trace looks lIke your or your customers firewall block access to IP address or the port of the system you try to connect to.Have you tried to ping the server and connect via telnet to port...

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Re: Problem when connecting to a system (logon to system failed)

Hi, 1) ping to server.2) telnet to server ports 3210 and 3310. If you are using some VPN, maybe the customer has to open his firewall for the required ports. BR,Àlex

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Re: Problem when connecting to a system (logon to system failed)

Thank you Christian. I will ask check if I can ping that port and ask the customer to open it.

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Re: Problem when connecting to a system (logon to system failed)

Thank you Alejandro. I'm going to try this.

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Re: Problem when connecting to a system (logon to system failed)

Hello Experts!We are facing the same problem. Do you have any solution so far?Thx!

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Re: Problem when connecting to a system (logon to system failed)

Hi Maximilian, have you tried to access the ports 3210 and 3310 as suggested by Alejandro Quereda Martinez and me? What where the results? Christian

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Re: Problem when connecting to a system (logon to system failed)

Hello Christian, yes, i can connect these ports. I also activated the all the ICF Services as mentioned in the config guide. However, I do not use SNC-Connection. But i think this is not a must, right?...

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Re: Problem when connecting to a system (logon to system failed)

Hello, we have seen similar issues related to the resolution of host names or IP numbers. Please try the following: Add the IP number you are using in the system connection to profile parameter...

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Re: Problem when connecting to a system (logon to system failed)

See my answer below...

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Re: Problem when connecting to a system (logon to system failed)

thx! I'm going to try this.This is by the way, the error message from eclipse log, we are getting:  Gateway on host XXXX/ sapgw00ERROR      timeout during allocate TIME        Tue Jul 29 14:31:31...

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